fbpx

30-Day Challenge

…transform your team into a well-oiled, experience-making machine that creates fiercely loyal customers and makes you more money…

*100% safe & secure, 256-byte encryption

Dear Contractor,

What if I told you, that in 10 MINUTES A DAY, you could transform your team into a well-oiled, experience making machine that creates fiercely loyal customers and makes you more money?Would you do it?Allow me to introduce you to the 30-Day Challenge for Service Businesses!

WARNING: This is not for everyone. 

This is for the service businesses that truly care about their people and want to create the best customer experience possible. It’s for the ones who are willing to put in the work to meet the challenge and make a difference.

You have to want to make a difference in the lives of your customers, and connect with them on an emotional level.  If that doesn’t matter to you, then this isn’t for you.   Every day, for 30 days, we train your people for 10 minutes to become the kind of team that goes above and beyond in the way they serve others so that you can create the best customer experience in your market.  

It starts the day you join the 30 day challenge.

Every day, each member of your team who you decide to put in the challenge gets an email with that day’s training. There are videos, blog posts, downloads, scripts, and other tools that take 10 minutes a day to learn and start implementing.  You can sign up your CSRs AND Technicians

Side Note: Let’s be honest, if you can’t get your CSRS and Technicians just 10 minutes a day to level up their abilities, this probably isn’t for you… 


Here’s how it works:

30-Days for CSRs

Days 1-15: Mastering the art of conversation and closing the sale on the phone!  Topics include:

  •  The Customer Experience Challenge
  •  Creating Positive Energy
  •  Confidence in Customer Service
  •  Listening Skills
  •  Best Practices in Showing Empathy
  •  Giving Beyond Expectation
  •  Always Say “Yes”
  •  Asking for their Business
  •  Creating Value in Unexpected Ways
  •  Connecting with Customers Through Gratitude
  • Examples of Excellence Inbound Service Calls

Days 16-21: Overcoming Objections on the Phone! Topics include:

  •  Plan A for Beating Price Objections
  •  Plan B for Beating Price Objections
  •  Plan C for Beating Price Objections
  •  IRAP: The Ultimate Sales Tool
  •  Handling Scheduling Concerns
  •  What to do when the customer says “I’ll call you back.”

Days 22-24: Selling Service Agreements on the Phone!

Days 22-27: Handling Angry Customers on the Phone!

Days 28: Making Happy Calls!

Days 29 & 30: Bringing it all together and becoming the ultimate CSR.

30-Days for Techs

Days 1-5: Becoming the Most Customer Centric Service Professional in Your Market!  Topics include:

  •  What business are you really in?
  •  The Customer’s Expectations
  •  Being Better is Good, But Being Different is Better
  •  Your Thoughts About the Customer Drive Your Actions
  •  Goal Setting

Days 6-15: Learning the Pattern for Excellence to go from Selling to Serving!  Topics include:

  •  The Customer Experience Challenge
  •  Creating Positive Energy
  •  Confidence in Customer Service
  •  Listening Skills
  •  Best Practices in Showing Empathy
  •  Giving Beyond Expectation
  •  Always Say “Yes”
  •  Asking for their Business
  •  Creating Value in Unexpected Ways
  •  Connecting with Customers Through Gratitude

Days 16-17: Generating Positive Reviews!

Days 18: The Technician’s Role in Marketing

Days 19: The “Honey-Do” Box

Days 20: Following Up with Customers

Days 21: Take Charge of the Service Call

Days 22: Overcoming Objections

Days 23-30: Mindset, Culture, and Customer Experience


Every single day they will receive a new 10 minute training, and all the trainings will be available for them access after they receive it in our online platform for life.

AS A BONUS…

Your team will get access to all our mastery courses on customer service and implementation tools that are available within our membership site Power Certification HQ for LIFE. 


We’re not just inviting you to take part in another training or online course (there are PLENTY of those already). We are asking you to become a different kind of service business. 

We are asking you and your people to become:

EXPERIENCE MAKERS

What is an experience maker? 

Experience Maker (n.): The kind of person that goes above and beyond in the way they serve others and wins the moment.  

We work with lots of Experience Makers right now. Companies like Same Day Water Heater, John’s Refrigeration, Logan A/C Heat Services, Barker & Sons Plumbing… the list goes on. 

These Experience Makers say things like: 

“The 8 Principles formulated to create the Pattern for Excellence are to the customer service industry what the Declaration of Independence is to mankind… we are experiencing record sales and service numbers in 2018… as a direct result of that which we have gained from our partnership with Power Selling Pros.” 


and…

“Power Selling Pros has helped our team understand the fundamental importance of caring immensely for our customers. With an increased focus on providing customers with personalized solutions, our Call Center representatives are delivering value prior to asking for an opportunity to earn their business – setting up the “win-win.”

and even…

“We know Power Selling Pros is setting us apart from the competition… our booking rates are consistently in the 90%+ range.” You can achieve similar results.  


Don’t miss out on this truly amazing opportunity.  We’ve never done this before, and honestly, some people will think we are crazy for offering training like this at the price we’ve decided.  

You can join the 30-day challenge and get instant access to the Power Certification HQ mastery courses, implementation tools, 30 days worth of training for your CSRs and technicians for just $497.

Yes, just $497…

…and your entire company gets access to this training. You can add as many people to the challenge as you want.


There’s one more thing… is it ok if we overdeliver?  

Once you and your team complete the 30-day challenge, you will have the option to roll over the money you have invested into having an in-person CSR and technician training!   

Like I said before, this is not for everyone… it’s for the ones who care about their people and who want to create the best customer experience in their market.
 
If that’s you, then THIS is for you.


Please note

This is a widgetized sidebar area and you can place any widget here, as you would with the classic WordPress sidebar.